[Re]Building Trust

Nov 4, 2019 | Leadership

Why healthcare companies should be [re]building trust. Trust is more important than many leaders realize. I’ve been thinking about it in light of the 2019 allegations of wrongdoing in healthcare report and corresponding settlements being chalked up to the cost of...

Default to truth

Oct 7, 2019 | Leadership

Why do we default to truth when someone is lying? Most people default to truth until their doubt and the facts tell them otherwise. My default belief has been set using the 80/20 rule. 80% of people tell the truth and do the right thing. Based on Talking with...

Short: Regulation vs. Ethics

Aug 19, 2019 | Innovation

Can the healthcare industry self regulate? I had a discussion recently with a CEO to fortune 1000 companies about the need for proper regulation. At the start of the conversation, he asked what I meant by regulation. So to ensure that we’re all on the same page...

Short: Focus on Why

Jul 31, 2019 | Leadership

Do you know why your company exists? If you answer is something like to provide high quality medical services or to provide a specific type of solution to the healthcare industry, you’re telling me about your company’s what – not the why.  The why is the reason...

Living your Values

Jul 23, 2019 | Leadership

Values are a reflection of what you do and how you live. If you’re thinking which values are you referring to – personal or company values? I’m actually referring to both because there should alignment in your personal and professional life. If you need to...