Short: Addiction

Jul 18, 2019 | Innovation

Reimagining the frontlines of addiction. Everyone is feeling the pain of the homeless issue and the drain of addiction related issues. A colleague emailed me today with his latest story of arriving to work early and stepping in human feces on his way into the office....

Short: IDNs are the Now

Jul 16, 2019 | Transformation

IDNs are the now but not the future. A colleague has been asking me about the biggest challenge for Integrated Delivery Systems [IDNs] now. He was specifically asking about Kaiser and in the interest of full disclosure, they are not one of my clients. Kaiser is a...

Short: AI

Mar 12, 2019 | Transformation

Will AI display healthcare workers and clinicians? One of my clients used to say “think about sitting in your big easy chair.” I definitely thought about it but never experienced it. Why? For reasons similar to the premise behind AI. I streamlined and...

Short: Millennials

Oct 9, 2018 | Leadership

Millennials may be rejecting the ACO model. As prices for comprehensive health insurance increase, millennials seem to prefer on demand service purchased at time of service [aka: fee for service].  New reports indicate that most millennials don’t have a primary...

Short: Fixing Problems

Sep 18, 2018 | Leadership

Go slow to go fast. Many executives call us when they have a problem and they are having trouble fixing it. Reflecting back on completed projects, the underlying issues are one or more of the following: 1/ Flawed assumptions Assumptions are made about what’s...