Default to truth

Oct 7, 2019 | Leadership

Why do we default to truth when someone is lying? Most people default to truth until their doubt and the facts tell them otherwise. My default belief has been set using the 80/20 rule. 80% of people tell the truth and do the right thing. Based on Talking with...

Let’s Change the Game

Feb 5, 2015 | Transformation

Why we need to stop playing “Pass the Hot Potato”. Medical risk is like the hot potato that keeps getting passed around between the government, employers, insurers and providers. Similar to the hot potato game, whoever ends up holding the medical risk...

Pricing Transparency

Dec 24, 2013 | Leadership

Will pricing transparency reduce the cost of care? Many people inside and outside the industry are grappling with this question. A recent Harvard study reports that pricing transparency does not lower cost and they are not sure why. Having access to prices is...