Short: IDNs are the Now

IDNs are the now but not the future. A colleague has been asking me about the biggest challenge for Integrated Delivery Systems [IDNs] now. He was specifically asking about Kaiser and in the interest of full disclosure, they are not one of my clients. Kaiser is a...

Short: Design for disruption

Design for the disruption that likely going to happen. I was at a digital health event last night and one of the companies presented the new process that would be enabled by their technology. It was better but only modestly better.  What it didn’t consider is an...

Short: US vs. Canada

Both systems are undergoing a similar transformation. Even though the healthcare systems are different in how they are financed, the triple aim of the transformation is for the most part the same. The triple aim: 1/ Enhance the patient experience 2/ Reduce the cost of...

Short: AI

Will AI display healthcare workers and clinicians? One of my clients used to say “think about sitting in your big easy chair.” I definitely thought about it but never experienced it. Why? For reasons similar to the premise behind AI. I streamlined and...

Short: Broken

Why the healthcare system is considered broken. The current healthcare system is commonly referred to as broken, it’s rife with fraud and abuse and it has little transparency. Insights from Axios on the current state of healthcare 1/ Both Democrats and...