The Benefit Gap

Why picking the right insurance plan is hard for consumers. Purchasing health insurance is kind of like purchasing a specialty light bulb. There are more bulb options than you can ever imagine. Standing in front of the wall of bulbs once you’re at the store, you’ve...

Let’s Change the Game

Why we need to stop playing “Pass the Hot Potato”. Medical risk is like the hot potato that keeps getting passed around between the government, employers, insurers and providers. Similar to the hot potato game, whoever ends up holding the medical risk...

Workplace Wellness

Insights from the Silicon Valley Leadership Forum Wellness Summit. Leading edge companies are coaxing their employees into the last frontier of the culture change underway in the healthcare industry – wellness. For many the thought of employers accessing their...

Competition

Competition is not all good or all bad. Like most things in life, competition is not all good and not all bad but competition can be unhealthy and destructive if it is the end game. Peter Thiel, founder of PayPal and other ventures including Founders Fund, gave an...

Customer Satisfaction

Listen to your customer and make everything else easy. To help shape our goals and resolutions for the year, a friend and I have been posing questions to each other such as “What is your purpose?, “What do you want to experience in life?”.  This week he asked me “How...