Short: Rules

Not all rules are made to be broken. The healthcare industry has always struggled with patient compliance. Many patients stop taking a prescription or adhering to a care plan as soon as they starting feeling better. It’s a huge problem for physicians trying to...

Short: Fixing Problems

Go slow to go fast. Many executives call us when they have a problem and they are having trouble fixing it. Reflecting back on completed projects, the underlying issues are one or more of the following: 1/ Flawed assumptions Assumptions are made about what’s...

Short: Networking

How often are you networking with intention? Why do I ask? New opportunities often come from the people you know and who know what you do. I started thinking about this after meeting with another small business owner who told me his entire business comes from...

Short: Self-Care

What self-care practices do you use to decompress? It was a ice-breaker question that members of a business group needed to answer as part of their introduction. Almost everyone in the group started with something along the lines of “well I know that I should be...

Short: Balance Billing

More regulations or should we fix the payment system? Years ago, I attended a ABA conference and asked “why don’t we just fix the payment system” rather than add more regulation. I am reminded of that event this morning in reading the KHN proposed...